NEWS
Transforming Customer Experience: A Tech-Powered Evolution in Customer Support

Customers are the lifeblood of any business. But with today’s customers having more choice than ever before, this is putting pressure on organisations to deliver a strong customer strategy that sets them apart from their competitors. Any organisation that wants to live by a strong customer...

Read More
NEWS
MLOps and LLMOps – How do they differ?

By Aleksandra Sidorowicz, Machine Learning Engineer at Future Processing.

Read More
NEWS
How to achieve incident management best practice

By Jere Jutila, Director of Business Development at Miradore.

Read More
NEWS
What is Generative AI and is it the Way to AIOps?

By Lori MacVittie, F5 Distinguished Engineer.

Read More
NEWS
Efficient IT management: maximising output with minimal resources

By Jeremy Rafuse, Vice President & Head of Digital Workplace at GoTo.

Read More
NEWS
Top trends to watch for in IT Service Management

By Phil Fox, Principal Customer Success Advocate at Adaptavist.

Read More
NEWS
2023 IT Services Predictions and Trends

By Colin Blumenthal, Vice President, IT Services, Sharp Europe.

Read More

Videos

Anthea van Scherpenzeel, Senior Sustainability Manager at Colt Data Centre Services, discusses the ways in which data centre owners/operators can make demonstrable progress on the road to Net Zero – with a...
Jo Debecker, Managing Partner and Global Head of Wipro FullStride Cloud, discusses the ways in which the sustainability agenda is shaping the data centre landscape, with cloud and AI seen as both challenges...
Alex Hoff, Co-Founder and Chief Strategy Officer at Auvik, discusses the results of the company’s recent IT Trends 2024 Industry Report, which explains how the ongoing skills shortage is shaping IT...
Andy Bevan, Head of Propositions and Strategy Consulting at Daisy Corporate Services, discusses recent research findings which reveal that two-thirds of IT leaders say that legacy infrastructure is creating a...

News

Collaborates with AMD, to radically transform the market for accelerated computing.
New aggregation agreement will simplify purchase, management and support of the popular SaaS offering through a single, global go-to-market partner.
GTT Communications has published the results of a new study that shows current SD-WAN deployments are mainly driven by the need to optimize network connections to cloud-based applications (86%) and improve...
Digital Trust leader spearheads initiative to educate and prepare organizations for quantum computing.